Privacy Policy

Last updated: 18/03/2026

This Privacy Policy explains how LUNJ® collects, uses and protects personal information when you visit or purchase from our website.

Information We Collect

When you use our website we may collect:

  • name
  • email address
  • billing and shipping address
  • phone number
  • payment details (processed by payment providers)
  • IP address
  • device information
  • browsing behaviour on our website

How We Use Your Information

We use personal information to:

  • process and deliver orders
  • communicate with customers
  • provide customer support
  • improve our website and services
  • detect fraud or security risks
  • send marketing communications where consent has been given

Sharing Information

We share information only with trusted service providers necessary to operate our business, including:

  • payment processors
  • shipping carriers
  • ecommerce platforms
  • analytics providers

These partners process information only as necessary to perform their services.

Marketing Communications

You may receive marketing communications if you subscribe to our mailing list or create an account.

You may unsubscribe at any time using the link in our emails.

Data Security

We take reasonable precautions and follow industry best practices to protect personal information.

Payment information is processed through secure encrypted payment gateways.

Your Rights

Under UK and EU data protection law you may request to:

  • access your personal data
  • correct inaccurate information
  • request deletion of your data
  • restrict or object to processing

To exercise these rights, contact:
hello@lunj.com