Returns & Refunds Policy

LUNJ FitGlo® 90-Day Money Back Guarantee

LUNJ offers a 90-day money back guarantee on selected purchases, starting from the date your order is received.

If you purchase LUNJ FitGlo® directly from our website and use it consistently but do not feel the difference, you may be eligible for a full refund, subject to the terms below.


How the Guarantee Works

Each LUNJ FitGlo® box contains a 14-day supply.

For best results, we recommend completing a full 90-day routine (6 boxes), as this is when customers typically begin to notice the most meaningful changes.

However, we understand that everyone is different.

If you have used at least 2 boxes (28 days) and feel LUNJ FitGlo® is not right for you, you may still be eligible to request a refund.


Eligibility Criteria

To qualify for the 90-day guarantee:

  • The product must be purchased directly from our official website
  • You must have used at least 2 full boxes (28 days) before making a claim
  • The product must be used consistently, as directed

What’s Covered

  • The first 6 boxes in your order are covered under the guarantee and do not need to be returned
  • Any additional boxes purchased beyond the first 6 (for example, as part of a bundle) must be returned unopened and in their original packaging to qualify for a refund
  • Individual sachets are not eligible for refund

Return shipping costs are the responsibility of the customer.


Refunds

LUNJ will refund the purchase price for all approved claims.

  • Refunds will be issued to the original payment method used at checkout
  • We aim to process refunds within 24 hours, however it may take 3–5 working days for the funds to appear, depending on your bank

A Note on Results

Results can vary from person to person and are influenced by factors such as consistency, lifestyle, age, and individual biology.

We trust our customers to make a fair judgement on what “feeling the difference” means to them.


Returns (Cancelled Orders)

To be eligible for a return:

  • Items must be unused, unopened, and in their original packaging
  • Proof of purchase is required
  • For hygiene and safety reasons, we cannot accept returns of opened products

Return shipping costs are the responsibility of the customer.

To arrange a return, please contact us before sending any items back.


Damaged or Incorrect Items

Please inspect your order upon arrival. If your item is damaged, defective, or incorrect, contact us immediately so we can resolve the issue as quickly as possible.