Terms & Conditions

Last updated: 18/03/2026

These Terms & Conditions govern your use of the LUNJ website (www.lunj.com) and any purchases made through it. By accessing this website or placing an order, you agree to be bound by these terms.

1. About LUNJ®

For enquiries relating to orders, products, or these Terms & Conditions please contact:

Email: hello@lunj.com

Customer service hours:
Monday–Friday
9:00am – 5:00pm (GMT)
Excluding UK bank holidays.

2. Orders

When you place an order through our website, you will receive an order confirmation email acknowledging receipt of your order.

This confirmation email does not constitute acceptance of the order.

A second confirmation email will be sent once your order has been processed and dispatched.

LUNJ reserves the right to:

  • decline or cancel an order
  • withdraw products from sale
  • limit quantities available for purchase

If a product becomes unavailable after an order has been placed, we will notify you and issue a full refund.

All prices on the website are displayed in GBP (£). For international orders, currency conversion rates are determined by your payment provider.

3. Payment

Orders must be paid in full before dispatch.

We accept the following payment methods:

  • Major credit and debit cards
  • PayPal
  • Apple Pay
  • Other payment options displayed at checkout

Payment details are processed securely through encrypted payment gateways.

4. Subscriptions

Some products may be available on a recurring subscription basis.

By subscribing you agree that:

  • your subscription will automatically renew at your chosen interval
  • payments will be charged automatically to your selected payment method

You may cancel your subscription at any time before the next dispatch through your account or by contacting our customer support team.

Subscription products are intended for personal use only and may not be purchased for resale.

5. Website Information

We aim to ensure all website content is accurate and up to date. However, we do not guarantee that all information is free from errors or omissions.

Content on this website is provided for general informational purposes only.

LUNJ is not responsible for:

  • website downtime or interruptions beyond our control
  • reliance on website information
  • technical issues caused by third-party providers

6. Intellectual Property

All content on the LUNJ website including:

  • branding
  • graphics
  • images
  • product descriptions
  • marketing materials

is owned by LUNJ and protected by copyright and intellectual property laws.

You may not copy, reproduce or distribute any website content for commercial purposes without written permission.

7. Marketing Communications

When you create an account or make a purchase, you may receive communications from LUNJ including:

  • product updates
  • newsletters
  • promotional offers

You may unsubscribe from marketing communications at any time.

LUNJ does not sell or rent personal information to third parties.

8. Liability

To the fullest extent permitted by law, LUNJ® shall not be liable for:

  • courier delays
  • customs delays
  • website outages
  • viruses or malware resulting from third-party interference
  • indirect or consequential financial losses

Nothing in these terms affects your statutory rights under UK law.

9. Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.

Any disputes arising from use of this website will be subject to the exclusive jurisdiction of the UK courts.